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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 30,749 reviews
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV only lasted 2 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee lots of help in store and online thabk you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with electronics when i purchase the extended warranty/service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I had my old tv and it broke, it was fixed almost immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, havent needed to use it though, but its thete if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with everything from Best Buy. Great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have protection. if you invest in an electronic you need to be protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    probably best to get warranty’s especially now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote fixes rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad it GREAT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection planes are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

    I would recommend this to a friend