Customer Ratings & Reviews

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?

Can out quick to check out my tv. Called and the next day they were here.

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

Prompt, professional, personable and very knowledgeable!

The agents connected all my devices they made it look easily and explained how to properly use it.

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

This is nice to have because its peace of mind for the years it’s covered

Thanks for the great service and I definitely recommend shopping at best buy

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.