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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 30,751 reviews
  • Rated 5 out of 5 stars

    Everything was smooth and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv after lightning hit it just like they said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to talk to a person and their always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was just as described no problems will definitely ourchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the coverage that I needed for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as usual. Always good care by Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to know that i have geek sqaud support for my new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To the Geek-Mobile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I'm confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

    I would recommend this to a friend