Customer Ratings & Reviews

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

Geek squad has been able to help me with all my products

Love the customer service and experienced techs. Very friendly and polite

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Replaced my tv no questions asked when it couldn’t be fixed

My tv screen went out they was awesome coming out and fixing it

Always purchase warranty Best Buy has great warranty service

Timely, honest, professional, and knowledgeable technicians

It's always good to have back up, even if you think you are careful and take good care of your products!!!

My 1st and, so far only, experience with the Squad was exceptionaslly good. My rep was as honest and forthright as man born of woman can be.

I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

Havent used my geek squad services yet..but i did once before on another tv bought from best buy

We have not needed to use it yet for any issues, but good to know we have solid protection if we do!

I like that they offer this service for such a great price

Love that this warranty covers my TV long after the Manufacturer warranty expires. Oled TV's are susceptible to burn in, this warranty covers this or any other issues. Can't beat that!