Customer Ratings & Reviews

Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

Have not called on geek squad, haven't needed to call.

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

Really good team to work with excellent price for what it covers

Yes very good service and the person who took care of me was excellent in every way.

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

the agent review my TV and figure out problem for replacing to new one.

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

Very good reliable geek service, they always come and fix the problem

The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

Excellent product, working really well and had no problems with it

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

The Geek Squad guys are super helpful and they are always there with an smile to help you.!

This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.