Customer Ratings & Reviews

We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

Best service. Thanks Best buy for my happiness!!!!

Purchasing the 5-Year Standard Protection gives me peace of mind. And hopefully will save me money in the long run if anything goes wrong.

best TV for the price. took me white to learn voice command remote. but it works great.

Hoping to not use it, but if it’s needed, it’s better to be safe!

Having ease of mind on my products in case of an accident or faulty equipment is great!

Had this television installed in a bonus room and the install was seamless.

They did have to come a few times to fix our tv, they were always knowledgeable and courteous! I am so glad we made this purchase!

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

Bought the protection for my TV. I was able to replace my tv for a brand new tv a week before the warranty expired. Great deal, Great service.

I've not had anything go bad when buying the extra coverage. I guess that means it won't break if it's still covered!

You can't go wrong with the Geek Squad! They will always be there, even if they don't want to be! Fix your stuff good, but don't be rude!

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

Do yourself a favor. Get geek squad just to protect your new electronic. You will need it if something happens to your expensive electronic.

Best Purchase I've ever made.Installed windows 10, microwave and dishwasher, and a year of tech service. All for $158.00.

Do this. It saves you all kind of heartache. Great support plus discount on in home service like mounting the tv on the wall.

I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

The best protection plan I could've gotten for my TV.

Its worth to protect your investment...in entertainment