Customer Ratings & Reviews

They are working properly and good service garantee

Brandon and ? were very professional and efficient. Excellent communication and instruction.

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

Geek squad lives up to its warranty good value. geeks forever

They were fast professional and courteous and explained everything to me.

Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

I've only had to use the geek squad a couple of times. And each time they we very helpful.

I think this is on my sound bar and hopefully I will never have to use it but glad to have peace of mind knowing if I do I can bring it in and they will take care of it.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

Great price for the tv shows very good and the girl in store was very helpful

Great service to add to any purchased item. Service with a smile and limited questions. Ask. Best Buy stand behind their products.

Had to replace my other tv I bought from Best Buy and I bought the 5 year warranty and it’s great to have so you can use that replacement to get another tv!

When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

Wow, couldn’t have had any better Cuatomer Service! They were very knowledgeable and gave me all the information I needed before making a great purchase!

The geek squad delivered my tv on time and the entire process was quick and easy.