Customer Ratings & Reviews

very good service at the moment and they clarify all your doubts with the team, thank you

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Always better safe to get items that are delivered. Never know how much jouncing around it did in it's travels.

it’s ok i don’t understand it. you can only use it if you bought it in the store

It’s important to have this service in case anything happens to my tv

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

The employees answered all my questions and made sure I was taken care of.

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

Would recommend adding coverage , reliable and a good price

Have not had to use this yet, but great to know its there.

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.