Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30811 reviews
(30,811 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Second to none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased LG 65" TV with Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast response!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great knowledge and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Versace geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a a good idea to have some extra security in case life happens.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty for peace of mind. Great customer service when delivering new TV and returning another.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really friendly and helpful, love their costumer services
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Had a problem paying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!
Rated 4 out of 5 stars
Greek squad installed my refrigerator quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Flat screen tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great deal for the Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


