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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 30,416 reviews
  • Rated 5 out of 5 stars

    not always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad five-year product protection is a m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my first tv pretty quickly. Smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek service is very good. I would definitely recommend getting a warranty of all your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe best insurance ever,better than all the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad for my product, but it is nice know that it is there if I need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've done great to help when I have had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complacido

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television is excellent and I am happy with it at a minimal cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very happy knowing my tv is secure. very good plan and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic warranty do all my shoppers here be smart buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection wirh your products its worth it. Be smart on how you use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great sound system. I love to play music, watch games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and trustworthy! Geek squad my laptop repaired my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for hd tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cost replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

    I would recommend this to a friend