Customer Ratings & Reviews

I have always found the Geek Squad to be value added to our Bigger purchases.

Won’t buy anything without a warranty after they have fixed numerous items for free

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

Added this but didnt end up needing to use it but would recommend

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Best warranty ever, it gives you guarantee to your product

It's worth every penny and the agents are always cool.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Love LG TV's! I bought a Samsung before as a floor model and I'll pay the extra for LG from now on. The picture is crisp and clean.

With two years available for a guarantee this is the main reason for our buy..

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Always good to buy insurance. Never go without it. Thank you

Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

The Agent delivered my TV and it fits perfectly in the area I chose.

Love geek squad and thankfully i had program. Tv i had for year and a half went bad and they replaced it in one day.

Agent was great and made it an easy process. Would highly recommend.

Haven't had a problem so i Haven't had a chance to use