Customer Ratings & Reviews

I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

Amazing way to protect your investment for 5 years

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

The item was just as described no problems will definitely ourchase another

I would recommend getting a warranty just in case some goes wrong with your item…

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

Amazing service. Thank you geek squad. Tv waa easy to set up

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

This was an amazing choice of a purchase no regrets.

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

They replaced tv with no issue, even upgraded me to a bigger size for free

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

Great customer service and good product the department had.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.