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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 30,774 reviews
  • Rated 5 out of 5 stars

    5Year Protection Plan Geek Squad 5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days with technology constantly changing these protection plans are nearly a necessity. Most all of my purchases include a protection plan. Unlike 20 years ago the "Geek Squad" know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV and I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, clear picture, free channels!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad coverage for expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy extended warranties; however, because of so many brown outs and power outages, I made sure to get this coverage in addition to a battery back up UPS unit. It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st and, so far only, experience with the Squad was exceptionaslly good. My rep was as honest and forthright as man born of woman can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P&J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with Best Buy and Geek Squad support. This was an automatic renewal, which we hope to use as little as possible :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty Service on the planet! It’s awesone to have a great backing to your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed to use it yet for any issues, but good to know we have solid protection if we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad coverage before. Definitely worth adding to products. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having an extended warranty to protect your big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I can speak & change items, record show. Beautiful picture & sound quality. Pairs well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the price on he 5yr plan. I normally don't buy coverage but these new TV's don't last like they used to so worth the peace of mind to me for $8.00 per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan, but will never purchase a major product without doing so. So far, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFEVRBRBRB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NVBWVUOFQHFAHH;G;KSJBVB IFUHG EVAN; VNA ;NF ERNG EGNOE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Fast & careful delivery — appreciated!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our big new tv quickly & carefully — having purchased it online only a couple days before. Happy it arrived so soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have Geek Squad there if needed. I've used them before and did a pretty good job

    I would recommend this to a friend