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Customer reviews

Rating 4.7 out of 5 stars with 30328 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 30,328 reviews
  • Rated 5 out of 5 stars

    Appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy to create a claim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, but read the fine print, there is alot of ways they can get out of covering your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad help tips and support overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV upgrade plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Tv warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Would absolutely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps for good protection. They help wherever you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ole a**aunt big back tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to bring my 75yr old aunt into the 21 century.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them while you got them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service there when you need them. In every store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price ok tv a few things i dont like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased product that needed fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.