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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 30,787 reviews
  • Rated 5 out of 5 stars

    A must have with expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumers service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumers service!!! Super friendly Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it put the peace of mind is worth every penny. I always buy a protection plan for all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv started showing some lines and as soon as I called geek squad, they immediately began the process and in about a week, I was told the new tv would be delivered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad Protection Plan gives you a peace of mind and if you need service the Geek Squad is there to correct your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It's worth the price and I never have issues getting things fixed/replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the agents are fast on fixing the problems and sometimes i need to go back a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the service yet. Past experience with Geek squad has always been great. Also gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan around... They have always come thru with the service plans I've purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage it's a must. I wish I would have bought on my tcl. Now I'm stuck w a Samsung dumpster fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , very patient to ensure was resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying warranty for OLED tv, in case of burn-in or orher issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty on my Xbox and it covers everything. I can’t be more pleased that it covers everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered in case something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year protection plan for my tv in case anything goes wrong, I’ve had good experiences in the past with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek squad warranty for my TCL tv cuz not sure of long or short term quality and not sure company warranty support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always be safe than sorry you never know plus they are very helpful at my location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don't have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

    I would recommend this to a friend