Customer Ratings & Reviews

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

Picked the geek squad protection with my new 70 inch TV. Can’t go wrong with this warranty. Hopefully I don’t ever need to use it but the cost is definitely worth the cost. I bought the new Tv due to an accident with my old tv that would have been covered if I had this service in the 1st place…

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

I have purchased warranty in the past which has worked well for me

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

Great support from the Geek Squad 10/10 recommend warranties.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

Gives us great piece of mind to know our investment is covered by the Geek Squad!

The warranty company is pretty good i used them on many Electronics i have

Thank you very much! Stay on the top line. Appreciate it! Shalom!

Never had to use them but purchased for back up if needed they came highly recommended

This is definitely a fantastic product. I bought it for my mom as a Christmas present and she absolutely loves it. She watches our favorite shows and movies on it and it’s great to have a bunch of family to enjoy it also.

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

If you don’t protect your purchase don’t cry later it’s insurance

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

I always recommend protecting your equipment. It’s an investment.

Nice product and relief of having Geek Squad protection plan for my future.