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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 30,833 reviews
  • Rated 5 out of 5 stars

    Worth it for Big Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my LG G2 because, although they are rare, LG is not reliable when it comes to product defects. It was like pulling teeth to get LG to refund my LG G1 when he randomly died the first year of use (totally random and rare event). After taking months to get my refund I went with Geek Squad Protection on my next purchase. Best Buy has hands down the superior protection plan. Totally worth it on big purchases, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for new appliances covers all vital parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for the number of years’ protection. Hope I don’t have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5 years of product protection. I would highly recommend this encase of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAM IF YU BUY ALOT OF ELECTRONICS, OR PR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv great pictures I recommend it to anyone looking to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to not need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use so great! I’m sure when I need this it will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have on Any Item You Buy Big or Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan for all electronics! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection. Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for us is a no brainer. If your making a big investment the piece of mind geek squad gives you is nice. I bought this exact same tv a couple of years ago with no protection true story and after a couple of months the screen broke. That tv is at the town dump. Anything can happen and no it wasn’t the kids. Life happens. Even after the year a line can come down one side then the other and your out of luck. Then you’ll be wishing you got that protection. So take my inexperience as a reviewer and just get that much needed protection. Hope I helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No protection=No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. You know what they say No glove no love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad production plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a great investment for expensive TVs well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caution on the side of safety.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was once a firm believer that the protection plans were a real rip off. I purchased once from a Best Buy competitor and out of caution I purchased the plan. Good thing I did. What a nightmare. NOW - I only purchase from Best Buy and I always purchase the protection plans. It seems a good policy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for TV. They will fix any problems with your Tv or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase if u can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but to know you have a 5 year warranty is a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. TV guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service for the price I paid. GS gives peace of mind.

    I would recommend this to a friend