Customer Ratings & Reviews

Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

Love the warranty due to fast answers and fast response

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

Always helpful and accessible to help with products.

The geek squad was friendly and patient with my decision.

Bought this for my teenage daughter, as she watches either Netflix or Hulu exclusively and is well-versed with the Roku box on our family TV. Pros: Easy setup, although you must go through the laborious process of activating and authenticating across all of your subscribed services (not a fault of the TV). Picture and sound quality are more than acceptable. Picture is better than on our famous-name bedroom TV, which we bought for 10x the price a few short years ago. Cons: Just one, so far. Someone else gave this a single star rating because they could not activate the star (*) option on streaming services to customize the picture settings. I too had this problem, until I added a device (PS3) to an HDMI input and found that I could bring up the option menu on this new input. I then went back to streaming and was pleased to see that the * option now works! Apparently Insignia is not aware of this. I opted for the 2-year service option for around $30, as I have some concerns about long-term performance. Very happy for now.

This warranty is very helpful and I know Geek Squad will be there when I need them

As we haven’t had any problems with our newly installed 55” Sony T.V. yet, I’m not able to honestly review the 5-Year Standard Geek Squad Protection plan. However, if the protection plan provides service that’s equal to our installation service, we’re not worried about our ever having to use it!

The GEEK SQUAD representatives are fast at taking care of your needs!

Great to know my item is protected with a warranty.

Awesome protection that was available when I purchased the TV

Feel a great sense of security knowing I have the added protection from anything happening

Used this insurance program and had no issues receiving benefits.

Glad to have this for a piece of mind! Have heard great things about the service!

These guys are top notch and would recommend any customer who buys a new TV to buy the Geek Squad Warranty. They were very helpful in explaining the operating system of my 86 inch Lg Tv. Noland made some changes in my hookups to make the system easier to use. Made some adjustments to the picture quality and explained what he was doing so I would understand why he made the changes. Made changes so I could just use my Dish remote instead of using 3 remotes for the TV, Receiver, Dvd and streaming. Don't hesitate to buy the Geek Squad, its worth it for sure. Happy Viewing.

So far we haven't had to use this, but we have in the past for products and have always been happy.