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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 30,829 reviews
  • Rated 4 out of 5 stars

    No worries for 5 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service has always been great purchase for my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this but appreciate i purchsed for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway get protect plan hasnt failed me in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use it. Easy to purchase. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it took several days longer to get a Geek Squad agent to my home than I would have preferred, their performance was stellar. They quickly diagnosed the issue, explained the problem clearly and discusses next steps. The following day the agent who came to home informed me that there would be a delay in obtaining the need part and arranged for a complete refund of my purchase, service contract and taxes so I could replace my Hisense TV with a new set of my chosing. In the end, I have a new TV, a new 5 year warranty and almost $100.00 in store credit left over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and this be my second one and I going to get a larger for my family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were nice and helpfull when I ask a Q&A they expland

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased product that needed fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calendar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for the daughter She loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early hopefully I will not need it, time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bravo Andrew!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I TRUST GEEK SQUAD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can beata geek squad warranty from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service........... Nice easy to have ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great especially for people who need.

    I would recommend this to a friend