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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 30,850 reviews
  • Rated 5 out of 5 stars

    Thank god I have this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and friendly! Great job everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In fifth year when tv had to be replaced. No problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease of a protection plan and ease of customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tvs are so expensive. Protect your tv and your hard earned money . Be save and not sorry later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warrenty for the high ticket items that could get knocked over in our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection and knowing it's there if anything should happen or fail and for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the "5-year Standard Geek Squad Protection" when you purchase a television from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You always need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job on the wall mount which they always do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service and it’s nice. They help fast if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents fixed my computer, came back working like I just bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a peace of mind extended warranty on my product. It's well worth the have one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the TV that we bought always have protection on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have this plan, better to be safe than sorry when purchasing an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are friendly, knowledgeable & professional. They always take time to explain..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, Temp TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, Probably a Temp One For Now Until You Can Buy A Better One. Gets The Job Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is worth every penny in my own opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and excellent service!!!!! Tnaks so much best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adverbs mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would reecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that Best Buy offers this protection as we are not techy

    I would recommend this to a friend