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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 30,807 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate having a warranty for our new TV. It gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest thing I decided to get, I wouldn’t trade it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good soup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have a piece of mind that I have warranty over the TV and I did at first didn’t want to get it and then I decided against that and got it anyways and they just easily approved it so I like that that I don’t have to do a bunch of paperwork to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ns. Blackshear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on that items that I purchased because you never know what may happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyGeekHappyness for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all my tv purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, perfect sound 2 years No issues Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled quaility for a fraction of the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear stories like this. We try and make the process as simple as possible to get you back to enjoying your TV. If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Brilliant picture and easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement via the BER contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was courteous and thorough and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

    I would recommend this to a friend