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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 30,606 reviews
  • Rated 5 out of 5 stars

    Just for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional protection. Reasonable price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection love it I had this protection with a previous TV and they replaced it with no problem. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about future problems even with furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan cover protection very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought the C1 LG OKED tv i knew that ill need a protection plan cover for avoid any future inconvenience. So i bought it. Im not have any problem with the tv buy one never knows. Is a great option and very necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but hope coverage is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown, have not used yet this yet. We will see how it works in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for city dwellers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Leaving Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 2 year first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to get a Geek Squad warranty start off with a one or two-year you can always add on. If you start out with the 5-year like I did on my TV spent $380 on it. My TV broke after nine months and I lost for years worth of warranty because it doesn't transfer over to the TV they replace it with so you have to buy a brand new warranty on the new free TV they give you. On my new TV I just got the 2-year and they said they would email me when it's fixing to run out so I can add another two years to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service. I highly recommend the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More convenient one solution to get help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team manger was very patient with my tv purchase. She ensured all my questions were answered and helped me with my online account to make an in person purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everyone...... Good purchase.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everyway. I would recommend this ptoduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my new TV perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

    I would recommend this to a friend