Customer Ratings & Reviews

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Excellent service and response when needed. Replaced a TV that quit working.

Excellent subscription I love it and use it a lot they help with everything

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.

Very helpful and easy! Tv would not turn on and they came in to replace it!

I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

Tv is amazing, and very portable to use in any place

Always worth the peice of mind that Geak Squad has you covered.

Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

Professional Service explaining how to properly setup tv

The Staff of Geek Squard are the best...Phil always greets me with a Welcoming Smile. His expertise is always astonishing to always helps me figure it out. Our challenging time on the Laptop or Internet are swift and rewarding with the answer to my dilemma! Jason, the GM, always helps me as well. He always takes time to make sure I have been given the best service. Great Star!!

I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

Not really sure I haven't had a problem so I can't really give an accurate review.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Best Buy services is above par and I highly recommend purchasing their warranty

Best Buy services is above par and I highly recommend purchasing their warranty

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

18 month old Samsung tv stopped working for no reason. Purchased a new tv from Best Buy and got a 5 year warranty. Best Buy offers the geek squad who I was able to call and set up my new tv. Excellent customer service

I would always recommend the protection. You never know when you will need it!