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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30618 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 30,618 reviews
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little tv with a big punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tv is great for a guest room. You can download any channel app and log in or purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying extra warranty always gives piece of mind . They replaced a washer for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my return of my tv due to a crack in the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but it was a great price for $99 added to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super friendly and was very informative about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPARE- COMPARE- COMPARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & very happy with the outcome of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and services so far. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    No brainer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for any appliance. Good service and easy to call for assistance.

    I would recommend this to a friend