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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 30,814 reviews
  • Rated 5 out of 5 stars

    I always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always believe in purchasing extended warranty on expensive items and this TCL 65" Q TV was no exception. In the past whenever I had problems with my other TV's, etc. the Geek Squad was right there to make things right saving me a lot more $ than the Best Buy protection cost. It really is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    god tv for great price eazy set up able to go from dish to apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ever go wrong with the geek squad they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me comfort with trying a new TV brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service really puts me at ease when buying a brand I'm not familiar with. When looking for a new TV, I read good reviews and the price was awesome but the manufacture was new to me. I felt comfortable enough to buy it because I had this service backing it up for the new few years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best opinion ever.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 5 YEAR SUPPORT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Connie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    This is the best insurance you can have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free protection. Never know when things can and will go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust geek squad. I paid it once and im guaranteed to be stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this for this tv. Price is decent for a warranty on a tv tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying extra warranty always gives piece of mind . They replaced a washer for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this type of protection on products I've purchased in the past, and it was helpful to have it in place when needed. Fortunately, I have not used this very often, and I hope I do not need to for this most recent purchase. I'm giving it 5 stars based on ease of use for past products I've owned that needed replacement, repair, or a quick tweak at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use this service as of yet, but there's nothing like that piece of mind should anything malfunction. I purchased this protection plan for a Smart TV purchase, and would recommend anyone making a high end purchase to get this protection plan. It only cost a few bucks extra and could really help should anything happen to your tech equipment.

    I would recommend this to a friend