Customer Ratings & Reviews

The price was a deciding factor for me. Good product for price.

Hope I don’t need it but happy to have it. Thank you

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

I mounted both stands to my tv. It was smoothly done with the proper tool

It is great that the Geek Squad is available when you have problems. My TV kept freezing. They came out and determined the problem. Got parts and installed. When this did not fix the problem, they gave me the option of returning my year old TV for a full refund of the TV, tax, and 4/5 of my Geek Squad. I then bought a brand new TV with better features. Great service!

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Better to be safe than sorry. Five year warranty for peace of mind.

Great product excellent customer service in-store and online highly recommend bestbuy

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

For the price, this purchase is a great piece of mind.

Great mount works with any tv this is just what i needed

Great service ,great quality,best customer service

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

Important service that I rely on for protecting my purchase.