Customer Ratings & Reviews

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Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

Great Product, Works well in my home, Definitely recommend

Nice tv with the google tv which helps download anything you want

Very good thing to get recommend everybody to get the protection plan. It works very

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

I hope this TV lasts longer in the other one I purchase just over a year ago

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.