Customer Ratings & Reviews

Works great andnhas coverd the items i have purchased with little fuss

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

I haven’t had to use the service yet but glad it’s an option to have

The agent mounted my TV and connected all my devices. Very professional

He did a great job helping us do an exchange on our tv's extended warranty.

Beat Buy is the real deal and they don’t come to play if anything happens to your item. They are one phone call away ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Everything works as expected. Have had no problems. Great value.

Great buy on a budget! Super great quality! Love that it has many different app already installed

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Look forward to working with Geek Squad when I have an issue with my TV

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

Great help with any questions that you have and they are always there for

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

Absolutely love this! Great service for the price and knowledgeable staff.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.