Customer Ratings & Reviews

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

Great Delivery. Outstanding service. Would recommend

great store always smiling bestbuy forever great stuff

A must get when you buy a large TV 75 if it goes south then your covered

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Installation went very smooth the two guys explained everything to us

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

They have repaired my computer several times and they work great!

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

[Employee of bestbuy] I always get my protection with Best Buy. Makes life so much easier.

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!