Customer Ratings & Reviews

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

Product performed and it was everything as described

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

we buy everything with geek squad its like why wouldnt you

Always good to work with even though I've only had to have used the service once.

Haven't used yet but great to know I'm covered by the Best

Hoping getting this this time it will truly work if something happens

Highly recommend for new appliances covers all vital parts

The thought of not having peace of mind is crazy. I value this type of support.

Haven’t had to use yet but really nice knowing they are there for ya

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

I definetly recommend these services. They are always great to have

I have purchased warranty in the past which has worked well for me

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

Great tv for a great price!! I would def recommend this tv to anyone for value for the money