Customer Ratings & Reviews

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

They're great to work on my pc. Very professional ,doing there job.

Works out perfectly for electronic devices in case of any problems

Geek Squad never disappoints! Easy to use, great customer service.

Wonderful! I live best buy products and services. Delivery is wonderful and time

Purchased to go along with a car receiver I purchased for my car.

Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

Easy to reach. Very helpful. Problems quickly solved.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

Great product and very happy workers And great deals

I purchased for piece of mind. Never had problems with anything electrical before but, there’s always a 1st time.

I like to get the geek squad warranty with tvs because if something happens, they will come out and fix it. 180 bucks is a little expensive but if you split it up over 5 years, it's really not bad. I believe it is worth it to get.

I actually got to use this service recently. I brought my TV in, it wasn’t working, they gave me a voucher worth the price I originally paid.

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

Everyone knows what they are doing. Very intelligent.

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.