Customer Ratings & Reviews

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

Everything seems excellent to me, it was free for the purchase of the TV

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

The Geek squad provides excellent warranty coverage for electronics.

Absolutely love geek squad … highly recommend purchasing

The agents are there if we need them haven't needed to used them yet

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

delivery was on time....is a great tv.......best bang for the buck....period...

Geek squad offered me a wonderful warranty program!!

Great peace of mind in case anything happens to my 86 inch tv.

The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

Very good guarantee. 100% recommendations. just what i need

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.