Customer Ratings & Reviews

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

Good to have replacement plan just in case. Reasonable price for piece of mind.

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

I haven't used it yet but I got it for a good cause in case something happens I'm covered

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

They delivered my TV in a timely matter and placed it carefully in my living room.

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

[Employee of bestbuy] Always a good idea to protect your investment. Great protection plan

En buenas condiciones perfecto. Sin ninguna rasguños

Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

I won't buy anything from best buy without this amazing service

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

Best buy came out and delivered my TV and it was a good experience all the way around..

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

Love it. Easily contacted and great customer services.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

Always good to keep your electronics covered with a great warranty. Highly recommend.