Customer Ratings & Reviews

Would recommend getting a warranty just in case something happens you don’t have to worry

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

We bought this for "protection" but have not had to use it.

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

You can count on Best Buy Geek Squad Warranty. Always there for you!

Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

The agents offered a warranty on a refurbished TV!

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

Helpe set up smart tv to my new receiver ove the phone.

I have had excellent experience with geek squad protection plan

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things