Customer Ratings & Reviews

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

Have a use it just got the protection if I need it would recommend the plan

Hopefully I won’t have to use it but it’s safer to have than not having it.

I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

Geek squad is always there when you need help! I always get a helpful squad member!

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

Always make sure u get this cause if something goes wrong u can always bring it back and exchange it

Love having this service. I use it for several item that I purchased. Great to have.

Professional and efficient, Friendly and knowledgeable staff

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

It’s good to have the insurance in case something happens in a five year is really good for protection

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

The tv works great! It has a very good selection of streaming video apps. The on,y drawback I found is the remote. It doesn’t have any number buttons. So if you have to go from channel 4 to 24, you have to press the up button 20 times!

The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.