Customer Ratings & Reviews

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

If anything happens to the tv I purchased I will get a second one free of charge

This item is for my son for school an now my daughter is going to use it love best buy

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

Great service! Friendly, knowledgeable, and very helpful people!

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Nice to be covered incase something happens you never know

A great protection plan from geek squad one of the best

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

No need for any service yet, but the price makes a 5-year warranty worth it.

This is GREAT if I have to use it, BUT I am hoping to never have to use it!

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.