Customer Ratings & Reviews

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

I know that I will get service or replacement on my product with no hassle,

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

The warranty is a great savior, it is just like having insurance on your appliances

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Piece of mind when dealing with flat screen led television

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

The geek squad has helped me several times and I like the service.

This is a peace of mind just incase TV get bad it will be fix or replace to new