Customer Ratings & Reviews

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Always get the geek squad. Its saved me more than a few times. No hassle either

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

it works like it says it does and is vary nice would buy again

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

Best purchase ever ! It came in handy when needed.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

Feels good to know if there is a tech problem we are covered

I hope I never have to use it, but am glad I have it. Gives me comfort

Great job on fixing granddaughter’s phone. Thank you so much

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.