Customer Ratings & Reviews

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

Geek squad was very helpful when it came to all of the questions we had.

Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

Geek squad is great but they do take their time to get to you

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Since the sound went out the geek squad was very helpful in getting the sound back.

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

Me recomendaron extender un plan extendido al televisor yo lo compre a 2 años

I hope this TV lasts longer in the other one I purchase just over a year ago

Great service! Friendly, knowledgeable, and very helpful people!

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Great experience and easy going . Quick response and experience

The nivel of service and greatest assistance from the Greek squad are incomparable. They’re one of the best reason I get all my electronics from BestBuy.

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

Extra coverage is definitely well worth it especially if coverage for something like electronics.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.