Customer Ratings & Reviews

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

The Geek Squad has helped me with pass issues. So, I highly recommend them.

It is good to have a warranty i haven't used it when i do will let you know

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

Always good to have prutction plan they very good response and fix it

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

Pickup at store was so easy. Squad was assertive and very kind.

Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

[Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.