Customer Ratings & Reviews

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

Awesome service. Friends and very helpful and would recommend 1000000%

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

Great Deal!!!! I am a very proud buyer at Best Buy

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

I am satisfied with the service plan and sleep well knowong I am covered.

Excellent TV for the money. Good quality picture and sound.

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

Haven’t had to use, but peace of mind if any issues arise!

Great service that provides ease of mind for any problems regarding my tvs

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

Beat Buy is the real deal and they don’t come to play if anything happens to your item. They are one phone call away ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Always great to have the Geek Squad on hand! They are Johnny On The Spot!

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.