Customer Ratings & Reviews

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Great customer service and knowledge of all tv's to meet our needs.

Courteous and efficient. Conscientious of our home and property.

Haven’t had to use it yet, but always good to protect your investment.

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Worth the extra coverage of any devices you purchase.

I always recommend to add this services. The personel always resolved any issues that I have.

Always is good to have a service plan, so it’s important to make sure to use it

I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

Great Product, Works well in my home, Definitely recommend

It brings me a great piece of mind buying a large purchase knowing I have a great warranty

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

I would recommend this to all to take this option…

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.