Customer Ratings & Reviews

I've not had anything go bad when buying the extra coverage. I guess that means it won't break if it's still covered!

Love that this is included. Definitely helps have peace of mind

Geek squad has been helpful with each purchase I get from best buy and I will continue to purchase this service

I’ve only had to use GS once and the service was great! Nice having peace of mind for a few extra years beyond factory warranty!!

They always take good care of us and our products.

I have used the Geek Squad extended warranty and their services on previous occasions and they always deliver.

I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

The warranty extended is bestbuy fast fix or replaced with new one

Have used the geek squad for issues with my laptop. Would not purchase any electronics or technology without purchasing this service.

Great entertainment center, easy installation, easy to use.

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

The agents came to my house and mount the tv great service

This is great for people that want that extra protection. I had my tv break and they gave me the money that I paid for it. Good thing.

I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.

I absolutely love Geek Squad!! Whenever I run into issues with my computer, I can always reach out and they take care of my problem

This program really works. My tv went out and it was replaced.

For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

Geek Squad guys are the best! I will always purchase Geek Squad Protection with all my purchases