Customer Ratings & Reviews

I hope I don't have to use it, but a good investment must be protected with good insurance !!! Thank you !!

any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

I would definitely purchase again. I got it for an incredible deal on here subs almost too loud for the living room.

Very professional, curtious agents. Prompt and timely at every svc appt scheduled.

Checked tv advised me to ask for a return due to bad a power board

Great tv bought it for my mother who dont care about 4k tvs . So its a good budget tv

Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

I didnt think id like this prodyct but I do! Love love this product!

Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

Geek squad can not only fix your item but also helped setup ether net ports and cabling inside of my home.

Knowledge staff had the perfect solution. Simple but beautiful. 4K TV just unplug and TVs resets on a soft boot.

The workers were nice and on time and installed everything how I wanted it n looks great! Ty great warranty!

I like buying the service because that are very dependable . all you have to do is to call them when you need something .

Definitely would recommend getting the warranty for any TV, because many things could stop working such as the picture display or connection ports.

Geek Squad is the best, its a must have on yoir electronics, great service.

I would definitely recommend getting this service. They are very knowledgeable and professional. It is worth the money.

I love having a 5 year Geek Squad Protection plan on my 40 inch television if anything should go wrong with it.

Haven't has the chance to use service but my daughter has

Have not used the services as of yet. But my daughter has

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.