Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 30,840 reviews
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service with my former tv and they came to the house to make the necessary repairs. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my TV. If not for the warranty I had I would of had to come out the pocket for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an investment for all my electronics , this is a must only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this yet, but it’s nice to know I have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is AWESOME whether they are fixing your electronics or mounting your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice option to have. Gives you some assurance in case things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delightfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good article, I would by it again and also recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to return two tv products they were quick to diagnose the issue and replace because it was a manufacturer issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, we have not had to use the service yet, but it is good to know we have the expertise on standby if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service and can fix almost any issue that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the extra protection. Peace of mind for the next five yearas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have coverage when you dont know if your device may go bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my LG C1, just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it if you live in Florida with all the rain and weather events we’ll worth the investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection plan. Always good to have and it has always been honored when we needed to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It protects my wallet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects it attack, but must of all i don’t pay for tv crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my new tv. I had to protect the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great and always willing to help and answer questions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, I would recommend this item to people, very good sound

    I would recommend this to a friend