Customer Ratings & Reviews

The agents helped with my return of my tv due to a crack in the screen.

Excellent service & very happy with the outcome of my questions.

I had a plan before when I purchased products from Best Buy and the service was great. Again I brought my computer to get a security check and upgrade. The process was great even due to the virus. It took a couple of days but it was all done to my satisfaction. I haven't used the service on the TV I bought hope everything is all good.

Havent had to use it yet, but it was a great price for $99 added to tv.

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

The agents are super friendly and was very informative about my purchase.

Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

Love the help I get when bring the item in to the store

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

This little tv is great for a guest room. You can download any channel app and log in or purchase.

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.

I always buy a warranty with electronic to avoid headaches on breakdowns.

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

Definitely a must for any appliance. Good service and easy to call for assistance.