Customer Ratings & Reviews

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

The service is good & quick and they mounted my TV and connected to all devices.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!

I haven't had the chance to use this but I'm happy I have insurance on my products.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

The protection offered thru geek squad is by far the best electronics protection out there

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

The Geek Squad is always on call when you need help with the product you bought

Insurance and stress free worries of you purchased product. Protection of your investment.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.