Customer Ratings & Reviews

You can't beat the Geek Squad ! As soon as we purchased this , our computer was compromised by an imposter rep for a printer Company. Geek Squad got us in that night! They kept it for a day and cleaned it up and checked for viruses and inplanted tracking, ect. They talked to us extensively and educated us ways to protect the laptop security, ect. The staff are knowledgeable, kind and efficient. Mad respect! Well worth purchasing for any issues and help with laptops/PC's.

Warranty to give me a piece of mind excellent customer service in past so there was no hesitation.

The Tv in these last couple months has been performing fantastically. The colors and images are so good I cannot recommend it enough if you are debating on it. I choose the largest size but it does come in a smaller one in case you wanted something more manageable space wise. All and all tv has been great , no issues with it, compatible with my set up and has no disappointed me yet

I wouldn't ever want to be without the Geek Squad. They make it so easy to take care of any issues. You invest a lot of money so add a little more protection on your hard earned money.

I purchase all of my electronic products from Best Buy. I like that they have the Geek Squad as their service as I have needed their help on many occasions. The staff there is generally helpful, although sometimes the wait to see someone can be long. I trust Best Buy and their Geek Squad, which helped to remove malicious software that appeared on my computer. They did a thorough scan and eliminated all threats to my system.

Investing in the 5-Year Standard Geek Squad Protection plan was one of the best decisions I made when purchasing my electronics. This comprehensive protection plan provides peace of mind like no other, offering coverage for a wide range of issues that could arise over the years. What sets Geek Squad Protection apart is its unparalleled customer service. From the moment I signed up, I felt like I had a team of experts ready to assist me whenever I needed help. Whether it's troubleshooting technical issues, scheduling repairs, or even providing advice on optimizing my devices, the Geek Squad team has always been friendly, knowledgeable, and efficient. The coverage itself is extensive and flexible, catering to a variety of needs and budgets. Not only does it protect against manufacturer defects and malfunctions, but it also covers accidental damage from drops, spills, and other mishaps. Plus, with the option for in-home service, I never have to worry about transporting my devices to a repair center. One aspect I truly appreciate about Geek Squad Protection is its transparency and reliability. There are no hidden fees or surprise charges, and claims are handled swiftly and fairly. Whether I need a simple repair or a full replacement, Geek Squad has consistently delivered on their promise to keep my electronics running smoothly. Overall, I can't recommend the 5-Year Standard Geek Squad Protection plan enough. It's a worthwhile investment that provides invaluable protection and support for your valuable electronics. With Geek Squad by your side, you can rest assured that your devices are in good hands for years to come.

I love that u can buy expensive things and add a 2 year warranty for guaranteed protection for while! Buying new and expensive things is hard but having a warranty eases a lot of that tension

LOVE this product! The only antivirus protection I have used in more than 10 years.

I recently purchased a 2-year Geek Squad service plan for my TV, and it has been one of the best decisions I've made. The level of service and peace of mind that comes with this plan is truly unparalleled.From the moment I signed up, the Geek Squad team has been incredibly responsive and professional. They made setting up my new TV a breeze, handling everything from the installation to ensuring all my settings were optimized for the best viewing experience. They even took the time to walk me through all the features, so I knew exactly how to get the most out of my TV.What really sets this service apart is the ongoing support. Anytime I've had a question or needed assistance, Geek Squad has been just a phone call away, and they always provide fast, friendly, and knowledgeable help. Knowing that I have two years of this top-notch service gives me complete confidence that my TV is protected and that I'll have support whenever I need it.Whether it's a minor issue or a more significant concern, I can trust Geek Squad to handle it efficiently and effectively. The service is absolutely worth the investment, and I would highly recommend it to anyone looking for worry-free protection for their electronics. This service plan is an absolute must-have, especially for a high-value item like a TV. Five stars all the way!

The 5-Year Standard Geek Squad Protection Plan is absolutely worth it. It provides excellent coverage and fast, hassle-free service when something goes wrong. Geek Squad staff are knowledgeable, friendly, and quick to help. Knowing my product is protected for years gives me total peace of mind. Highly recommended!

I purchased the five-year standard Geek Squad protection when I bought my new TV because I like the feeling that if anything goes wrong with my TV in that period of time, I'll have the sense that the Geek Squad will fix any problems they may incur during that period of time

I bought this for my daughter and her fiancé to cover her new TV. I’m going to count on this to identify the problem with this new TV which created three spots across the screen.

We purchased this option as to protect this $1000 unit. We had a great Samsung for 2 years with no Geek protection from BB. Any item that has potential of under-life potential will have this morning forward.

This was an easy add on for me. I do not have to worry about the lifespan of the TV and will be supported if anything were to occur. I am not tech savvy so appreciate the protection.

As always best buy prices on their TV with a great service plan is the best I've seen out of all the other electronic stores. Product plan with geek squad is like true family

I WAS ABLE TO GET MY PRODUCTS IN A TIMELY MAnnER I had a few issues with the removing and adding od the data from one item to another but the Geek service online was helpful.

I highly recommend purchasing the Geek Squad warranty for all electronic devices. If they can't fix it, they will replace it. It's a win for the price. Buy the warranty when you shop at Best Buy!

Great, fast and efficient service! Staff was very friendly and informative!

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

Its a protection plan for your TV. Recently had to put it to use when mine randomly died. Told them what happened, they printed a receipt and I went and grabbed a new one completely painless!