Customer Ratings & Reviews

[Employee of bestbuy] Never buy a product from Best Buy without a protection plan! Well worth every cent!

I installed the tv my self the geek squad just delivered it

Amazing staff , helpful with all my needs and overall phenomenal service

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Geek squad is the best. Get this protection for everything you buy.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

I love the geeks. It's such a cool thing to have apart of the buying experience.

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

Hope do not need but just in case never know when it may

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Excellent Service. Definitely It worths the value of the product to cover accidents.