Customer Ratings & Reviews

The agents were very helpful and attentive. They helped me understand.

Had a quick question about setup and they got me the help i needed!

Haven’t had to use them in a while but always reliable and a must for a tv

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

I highly recommend to buy this product. It works exceptionally good.

Geek squad has always been great to help and Diagnose and repair what I needed.

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

Got the warranty in case it breaks haven’t had to use it yet

Love it! Always go with a samsung when it comes to electronically devices

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.